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Aerial Photos of Tornado-Ravaged Joplin, Missouri
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This image provided by GeoEye shows, some the destruction in an area of Joplin, Mo. Tuesday May 24, 2011, two days after a devastating tornado tore through the city, killing at least 122 people. (AP Photo/GeoEye)
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The real test of a retail store--be it a giant big box, a small Mom-and-Pop corner shop or an Internet behemoth--is customer service, especially when you have a problem. And the worst store for customer service is Wal-Mart.
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