CompuServe Interactive Services, Inc. is strongly committed to protecting the privacy of consumers of its interactive products and services. Throughout cyberspace, we want to contribute to providing a safe and secure environment for consumers, and in particular, ensure that kids' information is protected.
Information About All CompuServe.com Visitors
In general, our service automatically gathers certain usage information like the numbers and frequency of visitors to CompuServe.com and its areas, very much like television ratings that tell the networks how many people tuned in to a program. We only use such data in the aggregate. This collective data helps us determine how much our customers use parts of the site, so we can improve our site to assure that it is as appealing as we can make it for as many of you as possible. For example, CompuServe.com uses a technology nicknamed "cookies" to save your customization preferences for the top page on CompuServe.com. CompuServe does not combine information collected through cookies with other personally identifiable information to tell us who you are or even what your member name, user ID or e-mail address is. We also may provide statistical "ratings" information, never information about you personally, to our CompuServe.com partners about how our members, collectively, use CompuServe.com. We do this so they too can understand how much people use their areas and our site in order for them to provide you with the best possible Web experience as well.
Information About You
Sometimes, we may specifically ask for information about you when you sign up to use a service, like CompuServe Instant Messenger, or when you order a product. We will need certain information -- such as name, Internet address, user ID or member name, billing address, type of computer, credit card number -- in order to provide that service or product to you. We may also use that information to let you know of additional products and services about which you might be interested. We may ask you for information about your interests so that both you and we can take advantage of the interactivity of the online medium, but you may always choose to respond or not. Additionally, we may provide you with an opportunity to be listed in a directory on one of our CompuServe-branded services -- these listings are also optional and you can make changes to or eliminate this information when you want to.
We do not use or disclose information about your individual visits to CompuServe.com or information that you may give us, such as your name, address, email address or telephone number, to any outside companies. But as we mention above, we may share with our Web site partners aggregated statistical "ratings" information about the use of CompuServe.com.
Special Attention to Kids
CompuServe Interactive Services, Inc. takes special care to protect the safety and privacy of young people using our services. We do not specifically collect information about children and believe that children should get their parents' consent before giving out any personal information. We encourage you to participate in your child's experience in cyberspace and to review our important safety tips before your child explores the Internet. We encourage you and your child to visit CompuServe.com's "Safety and Security Online" page, which is accessible from the top page of CompuServe.com. CompuServe also recommends that parents who are CompuServe members use CompuServe's Adult Controls and/or Parental Controls or, if not, other Web filtering technology to supervise their kids' access to the Web.
Questions regarding the above statement should be directed to CompuServe Interactive Services, Inc. (email: firstname.lastname@example.org) for clarification. To return to the Site, please use the "Back" button on your browser.