Contact Us

To better serve you, CompuServe offers numerous means of contacting Member Services.

Online Support

Visit the CompuServe Help Community for member-to-member support for CompuServe 2000 versions 5-7 through files and messages!

Telephone Support

Tech Support 1-800-848-8990
8 a.m. - 1 a.m. EST, Mon - Fri
10 a.m. - 10 p.m. EST Sat and Sun

Billing Support* 1-800-848-8990
10 a.m. - 10 p.m. EST, Mon - Sat
Closed Sundays and all major U.S. Holidays

* If you have specific questions about your statement, visit Keyword: BILLING.

E-mail Violation Support

To report a Terms of Service violation, spam or malicious e-mail or in a file attached to an e-mail, please forward the violating mail to CallActionTeam@cs.com. We cannot accept copied and pasted e-mail messages.